Terms
Updated
The rules for buying and selling robots on RoboResale.
Draft
This is a draft. The full text is being written with a lawyer before RoboResale opens; until then, this summary shows what it will say.
1. Your account
You need to be 18 or over to have an account. Creating one means you agree to these terms.
Keep your details true and up to date. One person or one business per account.
2. Selling
Describe the robot honestly, show its real condition in the photos and give a price. Listing is free.
Say whether you sell as a private person or as a business. Businesses show their legal details to buyers, and buyers who are consumers can withdraw from a purchase within 14 days.
You ship at your own risk until the robot is delivered, so choose shipping insured for its value.
3. Buying and paying
Every payment goes through RoboResale's checkout. Stripe holds the money until you confirm the robot matches the listing, or until the time to report a problem has passed. Paying a seller any other way isn't protected.
The buyer pays buyer protection: 6% of the price plus €3 or $3, rounded to a whole euro or dollar, at most €4,500 or $4,500. It's included in the price shown on every listing, and it isn't refunded, even when the price is. The seller receives their full price.
4. When something's wrong
Report a problem within 72 hours of delivery for parts and small robots, or 7 days for industrial robots. The payment stays held while buyer and seller agree on a return, a partial refund or a full refund.
If they can't agree, RoboResale decides, and either side can appeal once.
5. Changes
When these terms change, we email you first; business sellers at least 15 days before.